Privacy Policy

Last Updated: 3/1/2026

Hooapp (“Hooapp,” “we,” “our,” or “us”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Policy.

  1. Information We Collect

    We may collect the following categories of information:

    A. Personal Information You Provide

    • Name
    • Email address
    • Phone number
    • Username and password
    • Profile information
    • Payment information
    • Communications you send to us
    • Reviews, comments, photos, and other user-generated content

    B. Information Collected Automatically

    When you use Hooapp, we may automatically collect:

    • IP address
    • Device type and operating system
    • Browser type
    • App usage data
    • Pages viewed and interaction data
    • Referral source
    • Approximate location (based on IP or device settings)

    C. Information from Third Parties

    We may receive information from:

    • Restaurant and brand partners
    • Influencers
    • Marketing partners
    • Payment processors
    • Analytics providers
  2. How We Use Your Information

    We may use your information to:

    • Provide, operate, and maintain the Services
    • Create and manage user accounts
    • Facilitate partnerships with restaurants and brands
    • Process payments
    • Improve user experience
    • Send administrative communications
    • Send promotional and marketing communications (you may opt out)
    • Monitor and prevent fraud or abuse
    • Comply with legal obligations
  3. Legal Bases for Processing (U.S. Standard)

    We process personal information based on:

    • Your consent
    • Performance of a contract
    • Legitimate business interests
    • Compliance with legal obligations
  4. Sharing of Information

    A. With Third-Party Service Providers

    We may share information with vendors that assist with:

    • Hosting services
    • Analytics
    • Payment processing
    • Email communications
    • Marketing
    • Customer support

    These providers are contractually required to protect your information.

    B. With Business Partners

    If you interact with restaurants, brands, or influencers through Hooapp, certain information may be shared as necessary to facilitate that interaction.

    C. Sponsored & Promotional Activities

    If you participate in promotions, your information may be shared with sponsors.

    D. Legal Compliance

    We may disclose information:

    • To comply with legal obligations
    • In response to subpoenas or court orders
    • To protect our rights or prevent fraud
    • In connection with a merger, acquisition, or sale of assets
  5. Payments

    If Hooapp enables payments:

    • Payment data will be processed by secure third-party payment processors.
    • Hooapp does not store full credit card numbers.
    • Transaction records may be retained for accounting, fraud prevention, and legal compliance.
  6. Cookies & Tracking Technologies

    We use cookies, pixels, and similar technologies to:

    • Improve functionality
    • Analyze traffic
    • Personalize content
    • Deliver relevant advertising

    You can control cookies through your browser settings. Disabling cookies may limit functionality.

  7. Your Privacy Rights

    Depending on your state of residence, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your information
    • Opt out of marketing communications
    • Request information about data sharing

    To exercise your rights, contact: Support@hooapp.com

    We will respond as required by applicable law.

  8. Data Retention

    We retain personal information:

    • As long as necessary to provide the Services
    • To comply with legal obligations
    • To resolve disputes
    • To enforce agreements
  9. Data Security

    We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

    However, no system can guarantee absolute security.

  10. Children’s Privacy

    Hooapp is not intended for individuals under 13 years of age.

    We do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

    If we become aware that such information has been collected, we will take steps to delete it.

  11. Third-Party Links

    Hooapp may contain links to third-party websites.

    We are not responsible for the privacy practices of external sites. We encourage users to review third-party privacy policies.

  12. International Users

    Hooapp operates in the United States. If you access the Services from outside the U.S., you understand that your information may be transferred to and processed in the United States.

  13. Do Not Track Signals

    Our Services currently do not respond to “Do Not Track” browser signals.

  14. Changes to This Privacy Policy

    We may update this Privacy Policy periodically.

    Changes will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Policy.

  15. Contact Us

    If you have questions about this Privacy Policy, please contact:

    Hooapp
    New York, NY
    Email: Support@hooapp.com